Infinity Services LLC

Malcomson Road Utility District(MRUD) is currently completing maintenance work at Water Plant #2; therefore, the plant is offline. Water Plant #2 is the primary source of water for the District but because of the repairs, MRUD has shifted over to use Water Plant #1. Water Plant #1 utilizes ground water from a well instead of the NHCRWA surface water so the water may seem different in taste and appearance. Chlorine residuals are continuously monitored by EDP at the water plant and throughout the District to ensure that the water provided to residents is safe for consumption despite taste, odor and discoloration differences.

The work being done at Water Plant #2 should be completed by the first week in June. Once that work is complete, MRUD will shift back to its normal operations. If you continue to have water quality issues, please contact EDP at (832) 467-1599 so we can work to resolve individual situations.

Winter weather and freezing temperatures are expected this week across Texas. The National Weather Service is forecasting widespread freezing temperatures on Friday and Saturday mornings. Residents should closely monitor media and the National Weather Service for updates to the forecast. We wanted to assure you that the teams at Inframark are monitoring and working diligently in preparation for a freezing weather event to safeguard your facilities. It is also important that you take action as well in protecting the “Four P’s”: People, pets, pipes and plants.

People

• Keep warm, stay inside if possible.
• If you need to go out, dress in layers and wear hats, gloves and an appropriate coat.
• Avoid overexertion, as cold weather puts added strain on your body.

Pets

• Bring pets inside, and move other animals or livestock to sheltered areas.
• Keep adequate food and water available.

Pipes

• Disconnect outdoor hoses, drain and store in protected area.
• Wrap exposed faucets and pipes – including those outside the house or in unheated crawl spaces, attics, garages and other areas.

Plants

• Bring potted plants inside or store in garage near interior wall to provide extra warmth and protection from wind.
• For cold-sensitive outdoor plants, put down extra mulch and consider covering with a cloth fabric of some kind to shield the plants from wind and frost.

Additionally, if you have an irrigation system, turn off the water to the system at your backflow preventer and then drain the system so your irrigation pipes and sprinkler heads are not damaged.

The following sites can also be used as a source of information and to keep you updated:

Where you can learn more:

• Forecasts: National Weather Service Houston-Galveston
• Winter Weather Safety: National Weather Service
• Local Road Conditions: Houston TranStar
• State Road Conditions: DriveTexas.org
• Space Heater Safety: National Fire Protection Association

Stay safe and stay warm.

During the freezing weather conditions, if you see a waterline break in the community, please call EDP’s Customer Service at 832-467-1599.

As it pertains to dripping faucets, we are advising our residents and customers NOT to drip their faucets. This could cause a dip in water pressure at your facility. Should you have any questions, please call EDP’s customer service at 832-467-1599.