Water Quality Issues- 8/29/2025
Water outages may take place in the highlighted areas as Inframark works to resolve the ongoing water quality issues you may be experiencing.
Water Quality Issues- 8/27/2025
Water outages may take place in the highlighted areas as Inframark works to resolve the ongoing water quality issues you may be experiencing.
Directional Flushing on Monday, August 18, 2025
Dear Customer,
Malcomson Road UD, in coordination with Inframark, will be conducting directional flushing of the water mains in your neighborhood (highlighted on the attached map) on: August 18, 2025, starting around 9 p.m. and should be complete around 5 a.m.
During this process, a technician will be in your area opening fire hydrants and operating water valves to clean and refresh the water system. This is a routine but necessary procedure that may cause temporary water discoloration.
What You Need to Know:
- Please avoid washing white or light-colored laundry on the day of flushing and the following day to prevent potential staining.
- You may notice temporary low water pressure or discolored water. This is normal and should clear up shortly after flushing is completed.
- If discoloration persists, run your cold water tap for several minutes until it clears.
Important Note:
The water continues to meet all federal and state drinking water standards and remains safe for consumption throughout the flushing process. These efforts are intended to improve overall water quality, including taste, odor, and clarity.
We appreciate your cooperation and understanding. If you have any questions, please contact us at:
- Inframark Customer Service:
Water Main Break
Malcomson Road UD Residents: There is a main break in the area on Carstairs Dr. Interruptions to water may occur while repairs are being made. Inframark is onsite to make necessary repairs. Updates will be posted once resolved.
You may also call our Customer Care Line to report outages or for further assistance: (281) 579-4500
Freeze Preparation
MRUD Residents: Be prepared for a hard freeze as freezing temperatures start this week. Protect your pipes, plants, pets, and property! Dripping faucets is not recommended because it can cause a strain on the water pressure. Instead, we advise to open cabinet doors and allow heat to surround indoor pipes. Please see attached for ways you can prepare:
